Business Hours
- Monday
- Closed
- Tuesday
- 12 PM - 5 PM
- Wednesday
- 10 AM - 7 PM
- Thursday
- 10 AM - 7 PM
- Friday
- 10 AM - 7 PM
- Saturday
- 10 AM - 4 PM
- Sunday
- Closed
Cancellation Policy
1. Card on File Authorization
• Cards on file will be charged if a client leaves Suite 14 without submitting payment.
• Charges cannot be disputed with the bank.
2. Deposit Option (No Card on File)
• If you prefer not to keep a card on file, a 50% non-refundable deposit is required via Zelle to secure your appointment.
• Deposits are non-refundable and non-transferable.
3. Cancellations
• Cancellations made within 72 hours of the appointment will be charged 100% of the service total.
•Cancellations made between 1 minute and 60 minutes before the 72-hour window will be considered within the 72-hour cancellation period
4. No-Call / No-Show
• Failure to show up without notice will result in a 100% service charge.
5. Rescheduling
• Clients may reschedule using the link sent up to 5 days prior to the appointment.
• Once this window closes, appointments are considered confirmed. If the link is unavailable, rescheduling is no longer permitted. Missed appointments or cancellations within this period will incur the full service charge.
6. Arrival Time
• Please arrive 5 minutes early to allow time for parking and check-in.
7. Payment Methods
• Accepted payment methods include cash, debit card, credit card, or Zelle.
• All services are charged 100% upon completion.
8. Identification
• A valid ID may be requested for security purposes.
9. Right to Refuse Service
• Pink & Polish reserves the right to refuse service if any nail technician feel uncomfortable or unsafe.
10. Liability
• Pink & Polish is not responsible for damage resulting from misuse of nails, failure to follow care instructions, or not adhering to recommended maintenance appointments.